Core services

Eight service lines, one engagement

Every BCMS engagement draws from the same core services, scoped to the business's size, sector and growth stage.

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SERVICE 01

Business Consultation

A structured diagnostic of your operations, finances and market position, followed by a practical growth roadmap — not generic advice.

Benefits
  • Clear view of where the business stands today
  • Prioritized action plan, not a wish list
  • Realistic timelines matched to your resources
Process
  • Discovery call & business review
  • On-ground or virtual assessment
  • Roadmap presentation & sign-off
Industries served
RetailManufacturingEducationHealthcareStart-ups
Included from Stage 01 onward · Typical timeline: 1–2 weeksContact an Expert
SERVICE 02

Business Management

Operating systems that replace notebooks and memory with repeatable processes for inventory, staff, sales and daily administration.

Benefits
  • Fewer stock-outs and reconciliation errors
  • Clear staff roles and accountability
  • Daily sales visibility without manual counting
Process
  • Map current workflows
  • Introduce dashboards & SOPs
  • Train staff & monitor adoption
Industries served
RestaurantsGrocery StoresRetail ShopsGyms
Core to Stage 02 & Stage 03 · Typical timeline: 2–4 weeksSee pricing
SERVICE 03

Business Registration & Compliance

Formal registration, licensing and the ongoing statutory filings that keep a business legally sound as it grows.

Benefits
  • Legally recognized business entity
  • Access to loans, tenders and formal contracts
  • Avoids penalties from missed filings
Process
  • Entity & registration type assessment
  • Document collection & filing
  • Ongoing compliance calendar
Industries served
MSMEsTradersManufacturersNGOs
Available at every stage · Typical timeline: 1–3 weeksRegister Your Business
SERVICE 04

Legal Services

Contracts, documentation and legal safeguards for vendors, staff, customers and premises.

Benefits
  • Enforceable vendor & employment contracts
  • Reduced exposure to disputes
  • Clear documentation for audits & funding
Process
  • Legal risk review
  • Contract & policy drafting
  • Periodic legal check-ins
Industries served
ClinicsSchoolsManufacturersStart-ups
Scoped per engagement · Typical timeline: 1–2 weeksAsk a question
SERVICE 05

Customer Services

CRM setup, support workflows and retention systems built around how your customers actually reach you.

Benefits
  • No enquiry falls through the cracks
  • Faster response times
  • Repeat business through structured follow-up
Process
  • Map customer touchpoints
  • Set up CRM & lead tracking
  • Define response & follow-up SOPs
Industries served
RestaurantsSports AcademiesCoaching Institutes
Included from Stage 02 · Typical timeline: 1–2 weeksSee pricing
SERVICE 06

Investment & Funding

Investment readiness, funding guidance and the financial reporting lenders and investors expect to see.

Benefits
  • Investor-ready financial statements
  • Clarity on funding options available
  • Stronger negotiating position
Process
  • Financial health review
  • Funding-readiness plan
  • Introductions & application support
Industries served
Start-upsMSMEsManufacturers
Available from Stage 02 · Typical timeline: 3–6 weeksDiscuss funding
SERVICE 07

IT & Digital Transformation

Websites, apps, dashboards and automation, built to match the stage your business is at.

Benefits
  • Professional online presence
  • Automated, error-free daily operations
  • Data you can actually act on
Process
  • Requirements & stage assessment
  • Build, test & launch
  • Training & monthly support
Industries served
All 20+ industries
Foundation of every stage · Typical timeline: 1–6 weeks by stageSee pricing
SERVICE 08

Marketing & Branding

Digital presence, social media and campaigns designed to drive footfall, enquiries and sales — not just impressions.

Benefits
  • Consistent, professional brand identity
  • Measurable increase in enquiries
  • Content you don't have to create alone
Process
  • Brand & audience review
  • Content calendar & campaign setup
  • Monthly performance reporting
Industries served
Fashion DesignersRestaurantsGymsRetail Shops
Included from Stage 02 · Typical timeline: ongoing monthlyTalk to marketing
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